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I purchased a NordicTrak treadmill from Sears and also purchased the extended warranty from UTS. This company is absolutely awful to deal with. My treadmill is not working properly and needs service. I was on hold for 45 minutes only to get disconnected. Called...
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Anonymous
Jason

Same issues as above. Craig, how long should a person be patient? I\'ve been waiting over a month to get my treadmill fixed and still nothing. Can\'t even get the parts to ...

Anonymous
Anon is right: Stay away from

I also had a horrible experience with UTS and their ridiculous customer service and hold times, but more precisely with their repair contractor: True Fitness. The True Fitness...

#198203
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It has been my experience just now not to purchase the extended warranty from Sears when it comes to exercise equipment. We purchased a NordicTrack Audiostrider 990 on March 11, 2008. We now need warranty repair. After calling Sears, they told me that I needed to...
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SearsCares
SearsCares

Jon Parker, My name is Liz and I am a member of the Sears Social Media Support team. I saw your post today and wanted to reach out to you to offer our assistance. I am very s...

Anonymous
Jon Parker

I agree. I have been trying to get a Nordictrac elliptical fixed for months. Have gotten the runaround from UTS. Do not buy NordicTrac or from Sears.

#123572
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